FAQs

EDGE OF WONDER TV

What is Edge of Wonder TV? 

It's a platform for Edge of Wonder fans to 

  • Get early access to our videos on Edge of Wonder TV before we upload them to YouTube
  • Watch weekly livestreams on Monday at 7pm EST on Edge of Wonder TV and see the uploaded versions (in case you missed the livestream)
  • View exclusive content that other platforms like YouTube or Facebook might censor or not surface for potential viewers. 

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Who is Edge of Wonder TV for? 

It's for our fans who want to see exclusive, premium content that we can't upload onto YouTube (due to their policies) support the work that we (the Edge of Wonder team) do. 

Our goal is to increase the value of Edge of Wonder TV over time. With your support, we'll be able to bring on more staff to increase our production capabilities. 

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Where can you view premium content on Edge of Wonder TV? 

We'll be publishing premium content on the platform towards the end of March 2019. Please look out for the announcements on YouTube and Email for our premium content. 

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How much does Edge of Wonder TV cost? 

Edge of Wonder TV costs $9.99 per month or $108.00 per year (10% off). 

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Ben & Rob, I can't afford 9.99 per month!! 

No worries, we will keep publishing to YouTube with your favorite content every Tuesday and Friday, 3pm EST. There is no pressure to subscribe. Please subscribe only if you are able and willing to do so. 

We're creating a premium platform so we can create better content for our loyal fans and support our team. Thanks for understanding! 

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BILLING QUESTIONS

How can I cancel my subscription?

We're sorry to see you go! To cancel your subscription, make sure you're logged in. Then, go to Subscriptions and click "Cancel Membership". 


How can I get a refund? 

Please be sure to email us the name of the account you'd like us to refund and include 'Refund' in the subject of the email. Thank you for your support! 


How do I change my card?

Go to Billing and click 'Use Another Card' and fill in the debit/credit card details of the card you'd like to use instead. Make sure you select the card that you want to be charged.